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The AI arms race comes to enterprise content management

Enterprise content management (ECM) platforms that have historically been employed to manage files are, thanks to the rise of AI, about to evolve into central repositories for keeping track of relationships between a much wider range of types of data. Fresh off raising an additional $80 million in funding, M-Files is in the process of extending the metadata it created […]

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Pegasystems acquires Qurious.io to apply speech analytics to customer service

Pegasystems announced today it has acquired Qurious.io, a provider of a cloud service that analyzes voice calls in real time to enable customer service representatives to better determine their next best course of action. Terms of the deal were not disclosed. Qurious.io combines speech-to-text, natural language processing (NLP), and emotion detection capabilities to analyze conversations as they occur. Pegasystems intends […]

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SolarWinds hackers are tied to known Russian spying tools

(Reuters) — The group behind a global cyber-espionage campaign discovered last month deployed malicious computer code with links to spying tools previously used by suspected Russian hackers, researchers said on Monday. Investigators at Moscow-based cybersecurity firm Kaspersky said the “backdoor” used to compromise up to 18,000 customers of U.S. software maker SolarWinds closely resembled malware tied to a hacking group […]

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AI Weekly: The future of tech policy after an attempted coup

On Wednesday, we witnessed a coup attempt fueled by racism, disinformation, and the President of the United States. Video of the U.S. Capitol breach shows that Trump supporters were permitted to violate multiple federal laws, desecrate the people’s house, undermine national security, and violently oppose the largest exercise of the right to vote since the founding of this nation. People […]

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Is neuroscience the key to protecting AI from adversarial attacks?

Deep learning has come a long way since the days when it could only recognize handwritten characters on checks and envelopes. Today, deep neural networks have become a key component of many computer vision applications, from photo and video editors to medical software and self-driving cars. Roughly fashioned after the structure of the brain, neural networks have come closer to seeing […]

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AI models from Microsoft and Google already surpass human performance on the SuperGLUE language benchmark

In late 2019, researchers affiliated with Facebook, New York University (NYU), the University of Washington, and DeepMind proposed SuperGLUE, a new benchmark for AI designed to summarize research progress on a diverse set of language tasks. Building on the GLUE benchmark, which had been introduced one year prior, SuperGLUE includes a set of more difficult language understanding challenges, improved resources, […]

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